Media / Press

Michelle is recognized as Top 10 CX professional of the year-2021, IT Executive of the Year-2017, & recipient of multiple corporate innovation awards. She is a change leader, driven by a passion for CX excellence with the vision to recognize opportunities and increase satisfaction across fast-paced organizations such as 7-Eleven, Citibank, & Dell. She is currently a Consultant for Medallia, helping Brands deliver great customer experiences. 

 

Michelle is co-host of the Hard Won Wisdom podcast, EVP of Operations for  Women's Leadership Network , and founder of Brave Balanced Women, empowering executive women to find harmony while living their best lives.